Troubleshooting: Duplicate Person Profiles Importing
Troubleshooting: Duplicate Person Profiles Importing
Perhaps someone moved on from your unit, so you deleted their profile from your site. Then you noticed the Profile reappeared. This guide explains why that happens and how to fix it.
Many H&S Drupal websites run importers to add new people profiles. When a person leaves your unit, you likely remove them from your site. Sometimes, they reappear.
This happens when you delete a Person profile from your site. The importer will notice that the person is no longer on your website and will re-add them.
To prevent the person from continuing to pop back up on your site, simply "Unpublish" their profile rather than deleting it.
Unpublishing a profile
Log into your site. Go to the Manage Content menu and choose "Manage People."
Search for the person by name in the "Title" box.
Screenshot of the Manage People page. The second field, Title, is outlined to show its position second from the left at the top of the page.
Click the "Edit" button on the line of the person whose profile you wish to unpublish.
Screenshot of the Manage People page. The edit button at the far right end of the screen is outlined.
The person's profile will appear. At the top of the page, you'll see a toggle for "Publish." Ensure that this toggle is off and save.
Screenshot of the Manage People page. The "Publish" toggle is outlined to show its position second from the left in the right corner of the top of the page.