Importers (for People, Courses, and Events)

H&S websites import various information from external sources. In particular, we import People, Course, and Event content. These importers run at least over night, if not more frequently. This guide reviews the various places from which content is pulled and how to troubleshoot when things aren't pulled in correctly.  
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Table of contents
People Importers
Troubleshooting
Only public profiles are imported
The wrong SUNet ID was entered into your workgroup
The profile still isn't appearing on your People page
Removing a Person from your website
Course Importers
Event Importers
Multi-day events
Troubleshooting
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People ImportersMany of our sites are set up with one or more importers from Stanford Profiles. These importers pull People Profiles via:
an org code (e.g. QPAA)
one or more workgroups
some combination of org code(s) and workgroup(s)
Regardless of how a profile is imported to your site (org code or workgroup), it cannot be displayed unless it is set to public.  Follow the steps below to ensure your profile is public⁠ .
A person's org code is determined by their University appointment, which comes from PeopleSoft and HR. The PeopleSoft data that cannot be changed includes: Title, Affiliation, and Appointment(s), among others.
When sites pull profiles based on a workgroup, SUNet IDs must be added to the workgroup in order to be imported to the site. 
Note: the true SUNet ID must be used, rather than a person's alias.  Follow the steps to confirm a person's SUNet ID⁠ .
To find which workgroups exist and to add people to a workgroup, editors should visit  https://workgroup.stanford.edu , then log in and go to My Workgroups.
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Screenshot of the Workgroup Manager homepage. The card for "My Workgroups" is outlined to highlight its location in the top left position.Screenshot of the Workgroup Manager homepage. The card for "My Workgroups" is outlined to highlight its location in the top left position.
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Here, you will find a list of all workgroups to which you belong, as well as all workgroups that you manage. For the purposes of pulling profiles into your website, you'll want to view your administrator list. In the event you aren't listed as an admin of the workgroup(s) for your website, one of the existing workgroup admins will need to give you permissions. If you need help, please reach out to the H&S web team. 
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Screenshot of a workgroup list. There are three tabs toward the top of the page: Administrator, Member, and StemOwner. The default view is the leftmost administrator tab, which is outlined in yellow to highlight its location. Directly below the three tabs is a text box where users can type a workgroup ID or description to filter their results. Screenshot of a workgroup list. There are three tabs toward the top of the page: Administrator, Member, and StemOwner. The default view is the leftmost administrator tab, which is outlined in yellow to highlight its location. Directly below the three tabs is a text box where users can type a workgroup ID or description to filter their results. 
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TroubleshootingThere are a few common reasons why a person's Profile might not be pulled into your site.
Only public profiles are importedThe most common reason a profile doesn't import is because of a sharing setting. The individual person must set their profile to public on Stanford Profiles. This is done in  StanfordYou  for faculty and staff, and  Axess  for students. 
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To change settings for faculty and staff, visit  StanfordYou  and select the option to "Maintain your directory and AlertSU emergency contact information."
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Screenshot of the StanfordYou page. The third option for "Maintain your directory and AlertSU emergency contact information" is outlined to show its location.Screenshot of the StanfordYou page. The third option for "Maintain your directory and AlertSU emergency contact information" is outlined to show its location.
Once on the maintenance page, look for the Privacy settings in the rightmost column. Click "Directory preference" to get a quick overview of your settings or "All your visibility settings" to view line by line. 
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Screenshot of the "Maintain Directory and AlertSU Emergency Contact Info" page within StanfordYou. The Privacy section in the rightmost column is outlined to show its location on the page.Screenshot of the "Maintain Directory and AlertSU Emergency Contact Info" page within StanfordYou. The Privacy section in the rightmost column is outlined to show its location on the page.
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From the "Directory preference" link, change the settings to "Public."
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Screenshot of the Maintain Directory Info section of StanfordYou. The option for Public is selected as the directory preference.Screenshot of the Maintain Directory Info section of StanfordYou. The option for Public is selected as the directory preference.
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The wrong SUNet ID was entered into your workgroupIf a person profile isn't imported from your workgroup onto your site, doublecheck that you entered their actual SUNet ID, rather than an alias. To see a person's true SUNet ID, look them up in StanfordWho. You will see a list of contact information, including SUNet ID, in the left column.
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Screenshot of a StanfordWho directory listing. The left column includes various contact information, and the area where the SUNet ID is listed is outlined to highlight its location. Screenshot of a StanfordWho directory listing. The left column includes various contact information, and the area where the SUNet ID is listed is outlined to highlight its location. 
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The profile still isn't appearing on your People pageGenerally speaking, when a person's profile is imported to your website, someone in your organization needs to tag them as Faculty, Staff, Grad Students, etc. in the Manage People page. This allows their profile to appear in the correct section or on the correct page of your site. 
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When profiles are imported from workgroups, there are times that automatic tagging is used. This means that they will automatically be tagged as Faculty or Grad Student, etc. On occasion, automatic tagging from workgroups are not used. The person must be tagged with the appropriate label in order for their profile to appear on your website.
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To check tags, go to Manage Content ⟶ Manage People on your website. Look in the Affiliation column. If the person appears here with a blank affiliation, you will need to manually add it.
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Screenshot of the Manage Content --> Manage People page of a website. The column for "Affiliation" is outlined to show its location in the 7th position from the left.Screenshot of the Manage Content --> Manage People page of a website. The column for "Affiliation" is outlined to show its location in the 7th position from the left.
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Removing a Person from your websiteGenerally speaking, once a person profile is imported to your website, it will remain there. If that person leaves Stanford and thus no longer has a Stanford Profile, you will need to manually unpublish their profile from your page. On a few sites, the profiles are automatically unpublished once they are no longer present in Stanford Profiles. Reach out to support if you have any questions or want to change your profile importer configuration. 
Course ImportersMany H&S websites are set up to import courses from  ExploreCourses . They can be pulled by:
subject code (e.g. all ECON courses), 
course tag (e.g. all ETHICSOC::related courses), 
a combination of the two.
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Multiple course importers can be run on a given website. For example, Economics pulls courses in based on the ECON subject code, a course tag that pulls in all BOSP courses that count toward the Economics major, and a course tag that pulls in all out of department electives. 
Event ImportersMost H&S websites are set to import events from the Stanford events calendar,  events.stanford.edu . Your site can be set up to import events from multiple organizations.
Multi-day eventsMost of the time, an event which runs over multiple days is imported as a single event so that it doesn't overtake the Upcoming Events page. On rare occasions, that setting can be configured to create independent events for each day on which the event runs. Contact support if you want to explore that option. 
TroubleshootingThe events importer can be finicky. There are a variety of reasons an event might not import from Stanford Events. View the full wiki guide on ﻿ ⁠⁠Troubleshooting: Event not Imported from Localist⁠ . 
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